Posted by skiing scorpion
Bought a DCS high end grill. Missing parts and a blown out light bulb in the grill cover. Had to make 4 calls to customer service. The serial number is in my name but they want proof of purchase. With a weak apology I was told someone would call me back right away. That was one week ago...still no call. I am about to call the store and tell them to come and take back this grill and to think about their customers when selling them a DCS grill. DCS is a Fisher & Paykel brand