Jamba Juice Corporate Office

Jamba Juice corporate office headquarters location, phone number, address and feedback

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Corporate Office Address:
Jamba, Inc.
6475 Christie Ave.
Suite 150
Emeryville, CA 94608
United States
Phone: 510-596-0100

Jamba Juice Corporate Office Comments

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10
Mar

Posted by Anonymous


3/10/24 3:52PM

I called my order in on the phone and at first they said they could not make my order as they did not understand that this smoothie is on the underground menu and then I told them they made the exact same order yesterday. Next they said they would make the order. When I arrived the order was not even started. Next they told me to get in line behind everyone else and they insisted that I needed to place my order on the tablet. I was paying with a card, so I had to get someones attention so I could place the order Again and Pay with my Card. The staff were exceptionally rude and less than helpful. And in the end they made them wrong, I order 3 large Strawberry Energizer and none of them had strawberries in them, they were all runny and had no smoothie to them. Poor customer service, and very Rude.

18
Sep

Posted by Isabel


9/18/23 8:53AM

I will start by a saying I love Jamba juice it has so many good things threw out the company to try if your sick Jamba is there if your hungry Jamba is there if you just want to treat yourself to a wonderful Smothie and a Smile I am always always satisfied. I bought a Fundraiser card and only used it twice go back and they say they are no longer honoring it it was buy one get one for up to six uses very disappointed because I did pay my money to help out and to go to my Favorite place please let me know what you Can do about helping me with this situation TY

17
Sep

Posted by ucdangel


9/17/23 11:26AM

I just visited your location in San Ramon on Crow Canyon Place. There were 5 teenagers working at the time. I ordered 2 drinks and the employee scooped the fruit back out of one and added it to the other. Then when one employee finished making a drink she sat on the counter top and proceeded to drink a smoothie that was sitting next to her. So many good safety violations!

05
Jul

Posted by Roo


7/5/23 12:33PM

Called customer service and spoke to Sequoia. When she picked up my call, there was a lot of feedback on her end so I couldn't hear very well. She had to repeat herself 3 times because of her poor connection and she was talking so fast that I couldn't hear. She got frustrated and raised her voice at me... incredibly rude. I called back a second time and got her again. I asked to speak to someone else, as I was no longer comfortable talking to her... she had hung up on me, but she said that she is the only person who works in customer service.... I couldn't sign in to my account because I couldn't remember my email... so if a person doesn't remember their email then do they just lose their entire account and have to make a new account? I purchased a fundraising card and really wanted to cknnext it to my account but I can't.. had to make a new account and feel like i wasted money on this company. I love Jamba Juice but the one I got today tastes sour due to the experience that I received today.... :-(
Btw, why can't I verify my account some other way? :-( like the last 4 digits of my credit card on file???

24
May

Posted by Jaylen


5/24/23 2:56PM

Worst customer service ever I will not back jaylen ... wait a more then 5 minutes didn't wanna come out take my order .. look he was in a bad mood .. I walk about too another n came because my wife call he didn't wanna giver the points n I had to cancel ... he don't work there I think he should find another job where he will b happy ?

21
Apr

Posted by Candiapuppy


4/21/23 4:22PM

Friendly staff, but store was filthy. Walls and floors were disgusting. It's usually not like this!

20
Apr

Posted by Maryamouse


4/20/23 1:41AM

App not working and can't remember login in info such as email and password. But can go to store and use my phone number for purchase. Please help.

05
Jan

Posted by Anonymous


1/5/23 9:51AM

Your app isn't working and none of ur employees want to answer the phone. I have called so many times they have decided to just hang up my class instead of answering. I'm ducking starving and can't have solid food because of a surgery I just had. Can u people please get ur shite together. Fix ur app and hire more people it's not that hard

04
Nov

Posted by RB


11/4/22 1:43PM

You need to know!

I go to Jamba Juice a lot. I love the Pumpkin smash drink that you have seasonally. I cant wait for it to show back up. Two years ago you ran out just after Halloween and it didn't even come close to make it to Thanks Giving. I went in today to buy my fourth one and guess what? They told me cooperate didn't order enough again and we are just past Halloween. Sound familiar? Sounds like cooperate has a problem. I wait for these to show back up and when they get here I am a very happy person. It wont be until almost a year before I can get another one. Seeing you don't seem to be able to order properly and you are going to make me wait a year from now, then I just wont be coming back into Jamba again until then. Knowing that a lot of my friends also like Pumpkin Smash as much as I do, maybe I can suggest that they wait a year too. My suggestion is either make it a year round drink or hire a better purchasing agent. Some one who knows what they are doing. I vote for year round.

See ya in a year!

28
Sep

Posted by Sherri


9/28/22 5:23PM

Went on my lunch hour and spent 45 minutes getting my Avis bowl... there was a customer that was extremely rude, outrageous, talking down and treating the 2 employees terrible.. the rude and obnoxious customer left.... there was 4 of us in there waiting for our orders... the two employees went in the back , eventually 1 employee came back out and was on her phone, I believe calling corporate office... she locked the door and I guess closed as the other employee was in back crying and Quit ... not how I wanted to spend my lunch hour

29
Aug

Posted by Nancy F


8/29/22 4:04PM

Horrifying! Plastic shards in our peanut butter chocolate smoothie! Last week my four year old grandson, son-in-law and I shared a peanut butter chocolate smoothie at the JJ store in Mountain View, CA. My son-in-law and I both noticed small pieces of really hard material in our drinks. When I pulled a few out to see what they were I was shocked to see that it was pieces of plastic. I have a picture but there's no way to attach it here. My guess is that the Vitamix blender they used had a piece that broke off and was blended into our drink. I called them and talked to the manager and she assured me that the store manager would call me the next day. I got no such call and I've been trying to reach them but their phone just says "mailbox full". I have no idea how much we swallowed but I'm worried about the health consequences, especially for my grandson because he wouldn't have known anything bad was in the drink. And I'm worried other customers might have had the same thing. Jamba Juice needs to check their equipment and figure out how to prevent this sickening thing from happening to anyone else. I tried calling the corporate headquarters in Emeryville but the number has been disconnected. This was also noted in the review below mine. What is up with that?

29
Jul

Posted by Tips


7/29/21 2:09PM

Try calling the local Jamba juice manager she doesn't answer her phone. Tried calling corporate office in California 510-5 96-0100 and the number is disconnected. Tried calling the LLC of the company whirl Colorado phone number 303-8 61-0758 and that number is disconnected. Doesn't that seem very odd to anyone else?

29
Jul

Posted by Tips?


7/29/21 2:06PM

Just found out managers keep cash tips if employees don't pick up within 10 to 14 days. Is this legal? And they never explain this to the employees until after they have taken and kept the tips.

11
Jul

Posted by Anonymous


7/11/21 12:16PM

Major complaint about Tate who works at jambs juice in Encinitas on El Camino. He was SO RUDE! Filled daughters chocolate mood up 3/4 of the way and was super annoyed when I asked him if he could add a little more. Practically threw it to me. Won't ever be back to this location again. Will look to further complain. Worst service ever.

15
Jun

Posted by Anonymous


6/15/21 2:07PM

Just now bought waffles at Jamba Juice
at Jamba Juice 22nd st oakbrook Il found hard plastic can break teeth
wish I called police which I never ever like it .
Let me know what I should now
Am still sitting in the nearby parking

01
Jan

Posted by Anonymous


1/1/21 4:46PM

As a Jamba Juice employee, we all are getting extremely few hours. For example, we have been getting four hours a week. A lot of us have rent to pay for or are saving up for college, and we are in the middle of a pandemic!

18
Dec

Posted by Anonymous


12/18/20 3:50PM

I was at Jamba Juice on El Toro in Lake Forest, The girl was making my drink with no gloves on answering her phone putting your hands all over the counter going back and touching the food items that we're going to go into my drink. Totally unsanitary!, she was in too much of a hurry didn't care about customer service just wanted to get my drink done, . didn't matter how it was put together as long as she could just finish and be done with it. I was getting a carrot juice and the machine wasn't working so she opened it up with her hands fiddled around put the lid back on touched everything on the counter with her hands picked up the carrots with her bare hands and put them in the machine. The other girl behind the counter has a very nasty attitude. The sign said only seven people in the store when I was waiting for my drink there were 12 people in the store. I will not be back at this Jamba juice again.

13
Apr

Posted by Slogato


4/13/20 1:10AM

What if Jamba juices were in stores for folks to take home a Growler bottle or to make drinks like Starbucks in grocery stores?

Just a thought... I realize there will be a consumption time to alleviate separation of juices for the larger quantities?

22
Mar

Posted by PHILLIP MACROCH


3/22/20 12:38PM

As a Jamba employee, I feel under-valued having time stay at work amid the Corona Virus Pandemic, working in direct contact with the public, for minimum wage.
Starbucks has taken measures to slow down business/traffic and promote employee safety, while the negligent corporate higher ups at Jamba Juice have prompted free delivery, only furthering exposure of the virus for employee and customer.

06
Mar

Posted by Frequent user


3/6/20 6:08PM

I was at your Bernal Ave store in Pleasanton ca and the worker had a very long beard and mustache without wearing any facial covering. This is highly unsanitary. I have pictures and will be posting it online if this is not corrected immediately.

26
Feb

Posted by Anonymous


2/26/20 1:44PM

To whom it may concern,
I wouldn't normally take this time out of my day to do this but I am so upset that I spent 20.00 on drinks I had to throw away because they were so bad. I go all the time to the Jamba Juice by my house, I happened to go to a Jamba Juice out in Long Beach off Bellflower to pick up 3 Strawberry/Banana smoothies that were so bad and not even drinkable.
So disappointed and wish I was still in the area to take it back. I literally threw away 20.00 for nothing. I will never go to that location again. Love the ones in Torrance have never had a problem. Just wanted to let someone know. Thanks, Cyndi

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