Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment Over the 60 years that I have been driving cars I have become used to being jerked around by car salesmen and the dealer service staff. BUT I have never experienced the run-around that I am receiving from your people. In January 2012 Ms Debbi Lent acknowledged my problem and assured me that it would be addressed by Volvo in late May 2012. When I did not hear from Volvo I called back to find out what was happening. At that time I was informed that Ms Lent had left the company and the two representatives I spoke to had no idea what I was talking about (I sent them a copy of the email I received from Ms Lent). NOBODY had the courtesy to call me back. I then asked to speak to Mr Bill Casey, who by the way, NEVER called me back either. I guess this shows consistency. I have owned Volvo products for over 40 years ( I have two Volvo cars at this time) and based on this experience I am confident that I will NEVER own a Volvo product again.<br /> If I had been able to check &quot;extremely dissatisfied&quot; this would have been my choice.

Feedback

Your Name

Your Email

Verification