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This is the worst experience ever!!! i just moved into a new complex, scheduled uverse to install me, the tech said something was wrong with the wires outside. They said it would be 24 hours till fixed. I got upset and the technician said if I kept up my attitude, then it would just take longer to get my service up, so I sat for the day in silence: no phone, tv, or internet. The next EVENING on a saturday I am told that I will be without service for at least a month, oh and that wireless hotspot they promised me to at least give me internet, that wasn't going to happen. Instead, when I called my cell phone provider SPRINT, the representative felt so bad about my experience that her manager said on behalf of Sprint they would provide me with a free hotspot through my iphone at no additional charge and as a thank you for being a sprint customer! SPRINT is actually helping me because AT&T sucks! Thank you Sprint! You rock! And ATT can go to the curb. The representative also told me to give DISH network a try and they are coming to install me on Sunday, tomorrow. I don't care if ATT offers me a thousand dollars in a visa check card, I am never getting service with them! Stick to phones ATT.


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