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Original Comment I agree with all that I have read below; their customer service is the worst of all time. I bought a car were the previous owner had a life time membership of which I had to put in my name after owning the car for a couple of months. That is fine; but when i spoke to customer service I expressed I wanted a device for my car, for my home and be able to transfer all my channels onto the device. She claims to have given me a deal and told me I would be happy with the Starmate 8. When I got it, I was disappointed to learn she sent me the one with the car kit only. Now to resolve their problem they want me to pay more money for a home kit. They won't even bill me to send it. Are you kidding me! If corporate does not help; I will cancel and make it my life mission to get everyone to cancel their service and change to a competitor.

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