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Bank of America filed two liens at time we first financed our home. They admit it was an error of and caused by BOC bot we are bing punished. We are in the process of refinancing our mtg with another institution but need BOA to correct your mistake as we have been approved by other company since jan to no avail. Each time we go in and spend still another hour or two speaking with rep. We are promised it will be taken care of in 72 hours which in itself is absurd. Even so this 72 hour period has come and gone numerous times. I called corp office number which is no longer a working number! Please avoid any connection with the mega bank who have no customer service or help line or integrity.


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