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Original Comment I am disappointed in your customer service. I bought a new HP because the other one I had which was less then 4 years old would not turn on. I brought it over to Best Buy and they could not get the Power Supply out. After about 3 hours of waiting and trying to get it out to test, They said they would have to send it out and it could take a couple of weeks. I then decided to get a new HP printer and computer. I called your HP support and the first thing they want is money for talking to them. I needed a little help to get it up and running with Windows 8. I also asked it they could take my cartridges back for the old printer (5180) because that also had problems. They told me to just throw them away. Then, I asked if they could fix the HP Slimline and they said they could not. What is wrong with this picture. You can't fix your own products. Also, it seems every time you call you get transferred to India. What is wrong with the good old USA. We need jobs here not sending them to India. Also, this is a language barrier with these people. <br /> <br /> My neighbor took the power supply out and then I called Micro Center and they said they could test it and sell me a Universal one. Needless to say, your support of your products is lacking.

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