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Original Comment I checked on line for a phone from VTech and found one that I would like to purchase--this being model # DS6511-3. I called the number,, on the vtech site to ask some questions about his phone and if i wanted to order this phone after i received the information i wanted.I was unclear as to the performances of thisphone and how many phones there would be. I was told by this gentleman that they do not carry this model phone. I then asked him if he could give me a phone number to call to find the information I wanted and order this phone if it wa what i wanted. He told me to hang on, which I di , for a long ling tome. I then got a dial tone which ment this gentleman hung up on me. I must say this is great customer relations tactics. Anyway i then called the other number on the site which is where I got a machine that told me to enter the model number of the phone i was inquiring abut. I did this and was told by this machine that the model nunber entered is incorrect and got disconnected. To me this means there is no model number as this one. Another great customer ralations policy. My question is why does this company advertise this model phone and when you call yu are told there is no such number or told they do not carry this model.? I also entered the model number at the site where it tells you in th upper right hand corner to enter a model number. This returned can not find this model number.<br /> <br /> I ask--is this some kind of marketing that gets you to purchase a different phone at a much higher price.? <br /> <br /> This does not say much for VTech as a reliable company. I am sure there are many more customers like me that are now wondering if VTech is the company to deal with.???<br /> <br /> Sincerely<br /> <br /> <br /> <br /> Alexander Oriente<br /> <br /> [email protected] <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> was told that they do not carry this model--I asked the gentleman what number I could call to ask some questions in reference to this model and where i could order if if i wanted it. He told me to hang on which i did--for a long long time--then i got a dial tone which means he hung up on me-- I must say this is some way for a company to lose customers--I then called another number on the site which is 1800 595-9511 and I contacted a machine which told me to enter the model number of the phone, whuch I did. I was then told by this machine that there is no suck model number and disconnected.Another great customer relations policy. I am now thinking there is no such phone for this price and this may be some sort of sales pitch to have you order another phone at a much higher price.

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