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Original Comment Bed bugs or fleas. I had over twenty bites. We turned in the evidence the next morning and the desk person was totally uncaring. Asked to speak to manager and would call us. I had to send three email to complaint department and no call back from hotel. He was unavailable the night it happened and still unavailable next morning. We were told he would call to discuss situation and any adjustment to cost. One week, no call. I am disputing the charge for the two nights. No more Comfort Inns in our future. Very poor customer relations. It has been over three weeks, and still not one email from the manager or a call back. I will tell everyone I know, that this hotel chain is not the one to use. The women I talk to on the phone from customer service stated it was not their responsibility for the Marlboro Mass Comfort Inn's manager and my problems with the hotel and manager. I believe more customer service classes are needed for bug complaints and it should be taken seriously. I AM SO DISAPPOINTED IN THE MANNER THIS WAS TAKEN SO LIGHTLY.

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