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I find that BB&amp;T services customers . A document regarding IRA's dated 12/31/12 has been questioned for over a month because you have made an error in totals concerning RMD's (required minimum distributions) and are not aware of publication 590 rules. You are ignorant of the law, unresponsive, and extraordinarily cocky at the corporate level. I do not recommend your organization as you are not interested in customer service.<br /> <br /> <br /> <br /> You provide arrogant and incompetent resolution to problems that you cause through ignorance of the law, or staff that is too uninformed or lazy to get the job done. They also ignore local branch employees. This is NOT the first time.


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