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Good Day,<br /> I purchased a large screen flat TV to be mounted on my fireplace wall. At the time I decided to use the Geek Squad for the install, I wait 3 weeks for them to come out. When they did they said, They could not mount it without a plywood backing on the wall. I told them I could install right away, and they said they could not wait.<br /> I waited 3 weeks whats 20 mins. It has been 5 weeks now guess we're my TV is? Still on the floor not mounted. They suppose to come out today to do the install, we will see. Guess we're that TV will be if it is not installed today. On your store floor for all the customers to see. If performed my job like you performed I would be fired. Between the store and your Geek Squad departments the righthand don't know what the lefthand is doing. I bet no one in your Corporate department will even reply to this. I will tell you this I always shopped at Best Buy now I having second thoughts.


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