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Original Comment On July 21, 2013 Flight Ac8623 Removed Dozens Of Bags In Toronto Without Notifying Anyone On The Flight. The Bags Did Not Make It To Atlanta. We Left 10:00pm 3 Hours After The Flight Had Landed And Two Other Ac Flights Had Arrived From Toronto Still No Bags. <br /> Air Canada Would Not Send Down A Representive To Handle This For Over 2.5 Hours After The Plane Landed.<br /> Air Canada Flight Attendents On Flight Ac8623 Made False Statements About The Bags. One Said &quot; Its People Or Bags And It Is Not My Responsiblity To Look Into It&quot;. She Was Rude And Arrogant!<br /> Certainly There Is A Proceedure To Follow. To Inform The People Who Fly With You. Who Pay Your Salaries. I Can Not Beleive You Remove Bags Dont Inform Those Of Your Actions And Make No Attempt At The Receiving End Of Your Flights To Work With Your Customer. We Have Pictures Of Your Taking Bags Off The Flight. I Could See Mine From The Window. I Met With Several Others Who Had Picures As Well. <br /> I Understand The Need For Safety But Neglect Of Customer Service Is Not Acceptable.

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