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Original Comment This is the poorest Customer Service I have received from any Company ever and I'm 53 years old. (So I've seen lots) I became a lifetime member when Sirius were begging for customers over their competitor XM. So, I became a lifetime member and their service then was &quot;tops&quot;. Now they are the Big Daddy of Sat. Radio, and the customers service I now receive says to the loyal customers &quot;screw the customers that helped us get where we're at.&quot; <br /> Well Ok, since I paid in full for my lifetime membership back when , I will continue to use it (because I paid for a service, expecting service in return) but, being the Big Kid on the block they can do what they want when they want!<br /> Does not mean I have to purchase additional services from them! This is the problem when a company becomes a monopoly, they gain PRIDE that brings them down! I have seen the best Company's go down - and rest assured, enjoy your time in the sun Sirius before long there will be another Sat. Radio service that will make Sirius close it's doors shut! <br /> Lastly, Sirius - screw me once, shame on you! Screw me twice, shame on me! (there will not be a shame on me!)

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