Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment I have been Bally Fitness a loyal member for 20 years since 1993. I was always able to renew my membership for 3 years with 2 times a week session: I can't come to gym more than twice a week. This year in October my renewal was coming due and I called Bally's to renew it again for 3 years. I was told by the customer service representative that they already review it for 1 year unlimited, which I don't do ever, without my authorization and when I asked for 3 years 2 times a week, they said it cant be done. I'm very disappointed on your recent policy regarding people who are not able to come to the gym more than 2 times a week. There is some kind of discrimination against customers who want only 2 days a week membership since you allow 3 years renewal for 7 days a week. Also, there is no consideration for your customers loyalty and Gold Premium Membership that I purchase 20 years ago.<br /> As of now I cancelled the electronic payment because you don't ask your customers before they renew your membership, HIWinstead you choose for them. I would like some kind of response from someone why make a decision at the Corporate Office so I will decide whether or not to continue at Bally.<br /> <br /> Thank you.

Feedback

Your Name

Your Email

Verification