Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

TO:President of the company<br /> <br /> I was used to be Bally Total fitness member, however, my Identify and home address had been stolen by one of your employees in below Location, My home address info.has been illegally given by your employee to the third party who has same last name with me, and added as referred person without by authorization.Since then,My annual charges has been increased.And $99.00/annual promotion has been sent to the third party person which I don't even know. The third party person's promotion letters have been sent to my home address over a year now, the promotion should be addressed to me instread of this unknown person.(my name is JING XIE)(the Uknown person is BOWEN XIE)I have been contacting below location terminal manager,he has not resolved this issue till now.This means,The promotion letter will always indicate the unknown persons' name incorrectly and will always sent to my home address.<br /> <br /> Solution: <br /> <br /> 1)My previous member I need your company's attention to investigate this issue and fix it on the promotion letter in order for me to join the club as $99.00 per year.<br /> <br /> 2)The unknown person's name (BOWEN XIE)should be compeltely removed from my home address and your system, I do not know him,and need to know which employee gave my home address to this unknown person under his name and input into. the system.<br /> <br /> 3)I need someone to fix the issue and send me promotion letter under my member and correct name(JING XIE)<br /> <br /> <br /> <br /> 4)BELOW TERMINAL is fully aware of the issue,knew was your intenral mistake, however, just no one helped me fix it.<br /> <br /> <br /> <br /> 5)In addition, no live person in customer service can help me out. Costa Rica rep. is nasty and not helpful.<br /> <br /> <br /> <br /> I don't want to complain this to commsummer company to do the furher investigation, hope your company can resolve it internally.<br /> <br /> <br /> <br /> Location: below is the location illegally used my home address to the unknown person.<br /> <br /> Long Island Expressway, just next to the Cross Island Parkway. The club is very much in demand. ...


Headquarters Map


Check out this cool map plotting the corporate office headquarters for major companies.