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Original Comment Visited KFC store 109 and received the mo9 and received the most unprofesional customer service ever. One of the employees by the name of Ojwanee handled the return of my cold order very unprosessionaly. First of all, she took the order back as if the number of chicken strips sold earned her pay. Second of all, she asked how much we ate with a disgusting look on her face as if, she had to make fresh chicken strips by hand. Thirdly, with approval of shift leader the employee decided to give me fresh chicken strips with cold fries and biscuit. Whats wrong with this picture? Well, Im a paying customer paying for a hot meal and got a cold meal replaced with a cold meal instead of a hot meal which we paid for totaling our ticket $22+. Im not trying to be disreapectful or judge anyones authority or position. I just think this situation could have been handled in a professional manner especially because a shift leader and manager were on duty at the time if incident. Even after the manger spoke to the employee she continued to giggle and become sacrastic regarding the procedures of handling food. To the employee it was a joke. <br /> <br /> Took out cold tenders from box and set them on counter and in front of shift leader put hot tenders with cold food. She couldnt remake the whole meal. <br /> <br /> Then left cold tenders exposed to front counter. Then slid my meal over to me with no apology. <br /> <br /> Therafter, she made sarcastic remarks when my daughter went up to the counter to purchase 2 fresh sandwiches. Her remark was &quot;make sure you wear your sanitary gloves. Some of the employees were very disrespectful and if I were the mangager on duty, I would have been embarassed. My opinion is if you dont have customer service skills then you have no business working with them.

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