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Original Comment Having been a Dollar Express member for many, many years I thought that I knew Dollar and thought they were an upstanding company to deal with. I will never rent from you garbage bottom feeders again! What was supposed to be a $185 rental turned into a $852 nightmare! A $500 drop fee? Are you freaking kidding me! What kind of rinky dink outfit are you running? I thought that Hertz was high until I rented this last time from Dollar. I rented a car in OAK and due to weather conditions my company advised me to fly home instead of drive. I called the SLC Dollar and was told no problem, bring it to us. So I get there, drop off the car and pay my bill. Then I get multiple phone calls telling me that the car hadn't been returned. When I called back I was told that because I didn't return it to OAK I had to pay a $500 fee! Seriously?! $500 to drop a car off at a Dollar center in SLC! Are you people on crack? So after all this you are now trying to get me to pay another $450! Bite me Dollar! You'll never see another dime from me! I was a very loyal customer for many years and this is how you treat your loyal Dollar Express customers? I just found out the other day that Hertz bought you out. At least they know how to run a car rental business! Hopefully they fired everyone of the upper management when they bought it.

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