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Original Comment To whom it may concern,<br /> The Church of the Resurrection has been in the business of calling the electric and gas meter readings to Detroit Edison and Michicon for years due to our members not having the confidence in the utility companies to do an accurate reading. Ninety percent (90%)of the church membership is over the age of seventy.<br /> June of year 2013, DTE requested the church to allow the utility to install a new electric meter with new technology for remote meter reading capacity. The writer convinced the church membership to allow DTE to provide the new system for cooperation in having a technician read the meter each month. Since July, 2013 the church has been getting estimated readings due to faulty equipment installed by DTE. We have tried unsuccessfully to have DTE meet with a member of the church, to make repairs at the site no less than ten days since July, including today. At least forty percent (40%)of the time DTE personnel don't arrive during the time element DTE committed. Other times the technician has no idea what he/she is there to perform. <br /> It is frustrating to have a company that we as consumers must count on to do the work DTE should provide, in a timely manner and all we get is window wash. DTE executives should treat consumers better. Our legislators in the great state of Michigan, who allow any and all price increases to DTE for favor of campaign funds will be called out in the future. <br /> The Church of the Resurrection deserves better from the utility. So do all the consumers at the mercy of this large utility.

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