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I have had nothing but problems with my Asus Laptop model Q500A. The touchscreen has not worked properly since I purchased it. In addition there has been overheating and on the replacement computer these problems remain unresolved. Unfortunately now I can't get Lou Romero to respond and the keyboard does not work on this one. I type but nothing is on the page and I am told to retype. I would not buy Asus again based on the Computer quality but more on the fact that Customer Service has been an absolute NIGHTMARE!! I am blind and this is a HUGE PROBLEM FOR ME!! ANYONE THAT IS CONSIDERING BUYING AN ASUS COMPUTER SHOULD BUY ANOTHER BRAND!! THERE IS NO EXCUSE FOR SUCH A POOR LEVEL OF CUSTOMER SERVICE!!!!


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