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Original Comment So I called up United to get my 12 yr daughter a flight, got the flight and we asked for a chaperone... he said that we could have one for her to just call 24 hours ahead of time to reserve one and it would be $150 so when I called to get the chaperone they told me that they don't do that unless its a non-stop flight...what sense does that make? A chaperone is there for getting them from point A to point B. I even asked if when she got off the plane, could someone at least walk her to the Gate and they said no. After being on the phone for 3 hours with these people the only thing that was accomplished is now I have to drive 6 hours away to New Jersey and pick her up at the airport there. It is not our fault that they screwed up and they should have still honored it. Luckily I didn't already pay for the chaperone because I porobably wouldn't have gotten my money back. Needless to say, I am a very pissed parent. And I told them that I will not use them again. Am I wrong?

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