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I booked a B&B for my trip to Rome. Residenza Farnese. The TripAdvisor link I found for this B&B led me to a fantastic B&B in central Rome. Exactly where I wanted to be and at an incredibly reasonable price. Upon receiving my confirmation email I noticed that the map on the page showed a hotel out in the country. After further investigation I noticed TripAdvisor mixed up two hotels. The one I booked, Residenza Farnese, with Hotel Residenza in Farnese Roma. So I now have a reservation for a B&B in a tiny little town called Farnese, 50 miles north of Rome. In the country!! Hotel Residenza in Farnese Roma is in Central Italy across the Tiber River from Trastevere. You can walk to everything from that location. I booked with Booking.com and they negotiated a deal with my hotel to only pay for one night instead of all 7 nights in order to cancel my reservation. Done. I contacted Tripadvisor support 10 hours ago and have not heard back from them. I just called their corporate number and the message said that I was to call back during their usual business hours. I am in the Chicago area. I called at 7:52. The corporate office is in Mass. One hour ahead. They should be open at 8:52 am!!! So I now have a round trip airline ticket to Rome with no place to stay due to this huge error on their part. FUMING!!!!!


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