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Bought whole room of furniture, leather coach is split and peeling, can't get anyone in Customer Service. Its non existent, wait time averages 1/2 hour to get transferred to voicemail that never returns your call. Brought the extended warranty a third party comes out files a report, takes pictures. That was 2 months ago, still waiting for them to call that the material to repair is in and schedule a pick-up. So disapppointed, poor quality, customer service is terrible, repair department is unresponsive.


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