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Purchased a Roku in June. Worked for a few days, then died. Contacted their service department within the 90 day warranty period. They have continually refused my requests to return this unit for an exchange. Made two telephone appointments where I had to take time off of work, they did not call as scheduled. I have lost more money on time and effort than the unit costs. Conveniently the service department has nothing to do with me as the warranty has expired. I am but a small customer and Roku a big giant. All I asked for was the opportunity to exchange! Beware! Service is nonexistent.


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