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Original Comment To begin, I take full responsibility for my ignorance regarding a Maytag product. I should have read all negative comments about the new washer that I just purchased. I purchased a Maytag Centennial washer and my wife was able to complete three loads of laundry before the machine went kaput. we have had the machine slightly more than 30 days (37). since the machine exhibited several problems and since it had literally just come out of the box, I inquired about swapping out the defective machine for a new one. The store where I purchased the machine said it was not their problem but rather a Maytag problem. I was quickly getting the ping pong two step. I called Maytag and they told me that it didn't matter the newness of the machine they would only send a repairman to look at and perhaps repair the machine. I explained that for such a new machine to fail so quickly, it must be a design or mechanical flaw and I should not have to pay in money or worry for their mistake. Customer satisfaction usually carry some concern for good companies. This machine is virtually brand new. switching out the machine should be a no brainer. What happened to the MAYTAG good name?

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