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Love the product and have been a client since 2002. There are two comments<br /> I'd like to mention after 35 years of sales on Wall Street:<br /> 1. The value of the Acura line versus the Lexus line is not even close<br /> From a product/cost perspective. I think you need to market this more<br /> aggressively.<br /> 2. Since the service area is a good revenue stream, you should consider having<br /> someone with a sales view in that department. For example, I had my 2002 TL<br /> In for the airbag recall. They outlined a series of problems that came to $4300<br /> while the value is approximately $4500. If they had come to me with a list <br /> totaling about $1200 (most serious fix), I would have had the work done.<br /> <br /> Having said this, I continue to be a loyal customer and wish you continued success.


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