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Original Comment I am writing to you to inform you of my disappointment with my purchase of a MAYTAG refrigerator model# MRT 519 and the service provided by the Maytag dealer. The dealer name is Coastal Maytag located at 30459 Cedar Neck road Ocean View DE 19970. The owner name is Stanley Clark. <br /> <br /> From the beginning of the process, we encountered issues with our purchase. We order the refrigerator on 5/26/2015. We scheduled the delivery for 4 weeks later on Saturday 6/27/2015. The residence where the purchase was made is a seasonal home. We travelled over four hours to the home for the delivery only to find out that the dealer order the incorrect color and did not have our refrigerator for delivery. Apparently the dealer did not check the order until the day of delivery.<br /> <br /> Because of our insistence, the dealer tried to find an alternative from another store. He found a different model refrigerator, but because of the mistake, the regular installers were not available so the dealer sent people not qualified to do the install properly. We needed the doors to be reversed on the refrigerator. Eventually we learned that this was not done properly. <br /> <br /> After the install, we noticed water leaking from the seals of the refrigerator. The dealer said the problem was from the seals not adhering to the frame properly caused by the door reversal. So they sent someone to use a hair dryer to heat the seals and then tape the doors shut for 2 hours.<br /> The problem still existed. I called again and they sent a technician who realized the doors where not correctly installed. He attempted to adjust them.<br /> <br /> The problem still occurs. When the technician arrived again. He noticed that the middle frame between the top freezer door and bottom door was cold. He said it should be warm or condensation will occur. So he said he would give the information to the owner and investigate further. We have not heard from them since. The owner has several times refused to call us back, he is ignoring us hoping we will give up because we are not around all the time. We have not heard from them in over three weeks. <br /> <br /> It is apparent to me that there is a problem with this refrigerator. This experience has definitely affected my opinion off all Maytag products and I will not recommend them in the future. <br /> <br /> <br /> The only reason I have not insisted on a new refrigerator from this dealer is I do not believe they could successfully delver and install the product correctly.<br /> I would like an authorized dealer or manufacturer who can properly reverse the doors and install the refrigerator in my residence with no issues.<br /> <br /> I would appreciate some assistance in this matter.<br /> <br /> Sincerely<br /> Donald Lipari<br /> 914 953 2517

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