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Original Comment My husband and I stayed at a Comfort Inn in Lordsburg, NM on October 4th and again on October 15th. Although, my husband thought he was making our reservations directly with Comfort Inn they were made through a third party payer. When I checked out on October 5th we were charged again by Comfort Inn. We discovered this double charge when checking our credit card charges on October 15th. I spoke to the girl at the front desk and provided her with documentation. She contacted her Manager and assured me the charges would be reversed and the Manager would contact me. As of November 1st the charges have yet to be reversed. The girl at the front desk tells me the charges have been reversed but it takes a few days to show up on our credit card. I have spoken with my credit card company and they assure me that they have not yet received a request to reverse the charges. I have made several more calls to the Hotel asking to speak to the Manager and he/she is never there. I was told yesterday that she would be there today. I just called again and was transferred by the girl at the front desk....only to have the phone answered by a small child who couldn't seem to put an adult on the phone!!! I called the front desk again and was told the "manager must have stepped out"!! I am still waiting to speak to her!!!

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