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Just got off the house phone after another protracted phone call with customer service. Have been without my cell phone for several days now because they arbitrarily decided to deactivate it. Nothing I have done, ie phone calls, internet etc has fixed the problem. When I call they say oh yes Mam we will reactivate it. Nothing. I finally said enough. Just cancel everything even though I still had air time till 2017 and about 2700 units left and give me a refund. Well they can't do that. I told them where they can stick the phone and hung up. I don't know if a letter to corporate will help or not but I guess that will be my next step.


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