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Original Comment MEDIACOM is our phone service provider. Our story is this: As an elderly couple (both in our 90's) with health issues we depend upon reliable phone service as a way to reach out to family members, our medical doctors, and support staff. In a few words MEDIACOM FAILS in providing reliable service. Our service, or lack there of, has been unavailable for the past 48 hours, with an estimated service date of 10/17 which is another week out. Outages have been frequent averaging about once a week.<br /> BIGGEST CONCERN IS THAT MEDIACOM DOESN'T SEEM TO CARE. Customer service is POOR, REPRESENTATIVES lack basic people skills, and unfortunately PROBLEMS ARE NOT BEING RESOLVED. My wife and I reside in DES MOINES, IOWA. Our humble advise to those seeking INTERNET, TV, AND PHONE SERVICE is this: Don't Trust this company because they simply do not deliver. Seek out another provider and hope for the best.<br /> GOOD LUCK. H.I. GROSS

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