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Original Comment On 2-24-17 I attempted to return 12 empty bottles for a refund. I was talking with one employee Elija M, when another employee who was tending to another customer interrupted our conversation. That I found out later on was named Lisa Davis, in a very rude, and disrespectful manner she told me that they weren't accepting returns. I said that I'm charged 5 cents for each bottle that I purchase, at their location,and I'm returning the bottles to collect my refund. She told me to lower my voice, to which I told her that I was speaking in my normal voice. She told me it was loud to her, I said if that sounds loud to you than you have a problem. Anyway she was so nasty that I called her stupid, she treated me as if I were a beggar I was upset. I've spent hundreds if not thousands of dollars at Duane Reade Stores. This individual has no customer service skills, she shouldn't be employed as such. I had to go to Rite Aide to complete my transaction.

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