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Original Comment Jiffy Lube at Dairy Ashford managed by Calvin assisted by Eric has cost my vehicleto overheat and burn my engine due to their negligence and lack of customer care or even listening. Not only do they ignore customer requests but give false information as to the status of fluids, such as coolant levels. This is by far the worst service I have ever received. I specifically asked them to check coolant levels in my vehicle and to please make sure after checking fluids and starting my vehicle to please check for any obvious leaks. They said they did. 24 hrs later my engine overheated due to no coolant in the reservoir. So in effect my car has started to melt gaskets and increasing temperatures caused by lack of coolant has burned my motor up due to the negligence of their employees. Once I tried to call and speak to their mngr Calvin he was very rude and hung up on me twice and then refused to speak with me. I felt physically threatened by the language he used and I'm halfway thinking civil liability. After the second time he hung up on me I tried to call back and he had his asst Eric refer me to his district mngr whose number he would not give me. Overall the worst and most expensive oil change. It cost me my car!!!!!!!!!!!!!!

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