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Original Comment we have had the WSJ for over 7 years and never truly had a problem until this new year. We paid for a full year subscription, and only have received 1 printed copy of the WSJ and that was after 5 phone calls to customer service. i called again this afternoon just to get a very rude young lady stating that there was nothing she can do for me! the only thing i could do is wait for my printed copy to get to me! i asked for a supervisor and was told that there was none to help. just very upset at the customer service we are getting after being such a loyal customer to now feeling like my loyalty is not worth anything.

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