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My wife and I recently rented a car from Alamo at the Pensacola Airport. Our experience was EXCEPTIONAL! The Alamo Branch Rental Manger, Mark Hermecz exudes the epitome of fantastic customer service. The preference for choosing Alamo at PNS was clearly obvious when we returned our vehicle as there was a lengthy line of customers returning their vehicle to your operation. Your competitor's return lines were essentially non-existent.<br /> <br /> We will definitely favor Alamo in the future in the hopes your other locations are equally customer focused. Mark deserves accolades for his Management style and his leading by example.


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