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Original Comment I HATE this company. We have had their service for not even a year. From day 1 , it's been nothing but issues. We bought it primarily to use Netflix, Hulu and Disney since we don't have cable. We have NEVER been able to watch a movie completely through because it buffers the whole time. Or just won't load. We can't connect multiple devices or it won't work at all. We pay almost $90 a month for service we cannot hardly use. Since we first got the service, we have paid aanywhere from $100-$300 in hotspot overage charges on our cell phone bill on top of paying for our internet service through Hughes net. I have been on the phone with over 13 people today alone since 10am. I've talked to 5-6 different managers. 1 manager, Rachel Garcia, i was on the phone with for an hour and forty-five minutes running all these tests to prove our internet wouldn't work. And she literally in my mid sentence, intentionally hung up on me. Never called me back or anything. I was hung up on 4 times today. Telling me even though I showed them I couldn't use the service, that they couldn't do anything for me and I just had to deal with it and pay monthly or pay $300 for a cancellation on service we cannot use. I'm not having it. I finally got ahold of someone, Alexis Betts, who was a saint and did exactly what I needed in 30 minutes. Thank god for him. I'm literally so done with this company. Their customer service, except for Alexis Betts, is straight crap. They don't care about their customers at all. I will never use this company and will never recommend them to anyone.

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