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Your email feedback loop is really bad. I was trying like crazy to just sentd an email about my order. For some reason you have my name wrong in the message. No where in you feedback loop is there any way to send you a message that's not related to tracking the shipment. I just wanted to make sure you have my name correct. I'm Steve not Shave. This is really weird. Your options in your email feedback need to be expanded if you're serious about satisfying your customers.


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