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Original Comment Placed an order for a treadmill on April 30th. Nowhere on the website did it say this was not in stock or there would be a delay. Called Proform a week after the order (because it still said processing) and after being on hold for more than 30 min, multiple times, the representative told me it would ship out in another day or two. Called again a few days later and was told it would not ship till July. Had I known this from the start, I would have never placed the order and went through TD Bank for the financing. I understand that this pandemic has caused delays, but to be mislead and obtain financing on a product that the company knew I was not going to get anytime soon is unacceptable! On top of the misleading information that has now effected my credit score, the customer service from the people I have dealt with is the worst I have ever seen.

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