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I bought a defective tracfone motorola g7 from hsn.com in late april that failed to activate may 9th. Tracfone instructed me to send bad phone to a Tennessee warehouse that received the bad phone may 15th. As of june 30th 2020 Tracfone has failed to ship me a working replacement phone. The Corporate Miami phone number looks like a US number but reroutes to the Phillipines. Reps refuse to give last names or names of management at alleged Miami US Corporate Headquarters to let senior management know of ineffective Phillipines customer service who seem to be avoiding Tracfone responsibility to replace that defective phone as repeatedly promised since May 9th 2020.


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