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Original Comment Our event in Birmingham AL was cancelled indefinitely due to Covid. I asked the Homeowner to cancel and give a refund. No communication. Several days later the Homeowner cancelled NO REFUND. I contacted support who said on their end it says Credit. But VRBO refuses to show me proof it says credit. Homeowner refused to communicate with me for 2 months now and VRBO says they've already paid them for the stay. 1114.00!! Homeowner refuses to answer VRBO's supposed calls and emails and refuses to answer my messages as well. I've called 7 times to VRBO and no one will help me to obtain anything on writing stating I have a credit so I can't use it because the homeowner refuses to communicate with anyone!!!

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