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Original Comment On the way home from full day of driving from Florida and just as we were about 150 miles from Dallas, our van started making strange noises as we applied the brakes. Highly startled by the noise, we pulled over to Oreilly's auto parts In Kilgore , Texas. ( Freddy, an Oreilly associate helped diagnose the problem and <br /> went back into the store to look for the part. Oreilly didn't carry it so he called Autozone and even drove over there to pay for the part himself. <br /> Meanwhile, another customer stopped to help replace the brake pads and used the part Freddy bought. We were very grateful and relieved. Freddy went beyond his duty as an employee to help us. First , by personally buying the part and refused to take our money. And second, by overseeing the customer assist us in replacing the brake pad. Upon closing at 9:00 pm Saturday (8/15/2020)Freddy even gave us his number in case we had any questions . <br /> Oreilly should be very proud to have an honest and caring team member. And we , as a family of 8 tired travelers are extremely fortunate to meet Freddy Saturday night on August 15,2020. He saved us from being stranded 150 miles from home , weary from a long hot day of driving. One small act of kindness, meant a lot to us! Thank you again to Freddy!<br /> <br /> O'Reilly auto parts<br /> 1213 N Kilgore St<br /> Kilgore, TX 75662<br /> United States

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