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Original Comment I need you to know my experience at the Comfort Inn in Lansing IL; which has me never, ever wanting to stay at another Comfort Inn. First of all the number on the website was a third party; can't resolve problems with them or location. So, when I got to the location; the reserved prepaid nonrefundable two queen bed room was unavailable. Long night; no power at home; no place else to go; had no choice but to stay in King bed with let out couch room. I was with my adult son; so that means we don't sleep in the same bed. He needs bed because of illness and sleep machine. Get to room no linen on couch; have to request linen and make up couch myself. Go to bath; find used dirt face towel on counter and used bar of soap stuck to tray; call down to front desk to complain. Okay, go back to let out couch; so uncomfortable; I yell to my son who is now using the bathroom; that I'm not going to be able to sleep on this couch. So, now we have to share a bed. Okay, it's big enough; no problem. Get in bed; turn over on my right side as to not face my son; look over and there is a used condom on the night stand. Night clerk came up removes condom; apologized and assured me he would make a note of it. Next morning go down speak to GM; nothing can be done until they communicate with third party. But, we will move you to another room. Contacted third party, they claimed they could not reach the hotel. Stay the second nonrefundable night. Made arrangement at Hampton Inn in neighboring state and spend the next three nights in a clean comfortable two queen bed room.

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