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Original Comment I am very disappointed. I purchased 3 pair of glasses and was told I would receive them the latest 10/4/2020. I have been trying to contact the store for 4 days but I just hear the music and a machine says to stay on the line for over 20 minutes at a time and never get an answer. I tried doing the live chat and waited for 10 minutes for it to connect to a rep but it never did and I sat there for over 10 minutes waiting. I tried calling the main corporate number and waited 30 minutes. I finally reached someone who said they would connect me to the Chicago Ridge store in IL. They connected me to a Massachusetts store. The manager there was extremely rude and said he couldn't connect me back and that it didn't matter because he didn't care because I'm in Chicago and hung up on me. I will NEVER be coming back or recommending this company to anyone.

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