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Original Comment I am highly mad with this company not once not twice but now three times I am looking into getting something done to this company snd I will not stop until this gets fixed I had a phone cracked screen repair ticket on the books for 2/24/2021 for my son phone and then the tech comes out lies about the IEMI number that has been input didn't even look like he wanted to work cause right when he looked at the phone all he di is complain as if it was a hard job just a cracked screen I called at&t and they stated there was nothing entered wrong they were to work on the phone so not only did my phone not get fixed I had to do another appointment so I set u another appointment same day 3 pm to 5 pm which fine ill wait along came 4:30 no call no communication no nothing so I was forced to call and come to find out the tech went ahead and canceled the appointment without notification or anything the customer service tech was trying to let me know that they were going to send an email which is a punch of nonnse. NO ONE WAS GONNA NOIFTY ME!!!!!! now here I am on the phone trying to get another appointment and see if this can get fixed tomorrow if I don't get anything by tomorrow I am going get a lawyer on this as I pay every month on my insurance I am sick of this crap with this company!!!!!!!!

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