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i bought a bike and treadmill 3 months ago. neither one is working. waiting for parts, then service. <br /> the customer service people are the nicest i have ever dealt with. I have talked to 15-20 , including a manager. Unfortunately, nothing has happened. I am beyond disgusted. It's not covid or cancer, but it's a big investment, and it's absurd to have 2 machines that are brand-new-broken.


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