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Original Comment They have screwed me over so bad. I sold my tanning bed for $1,000. They then put my account on hold, then of course suspending it. Saying that this was suspicious activity. So I sent them screenshot of the messages of me selling the tanning bed also a picture of my ID verify my identity and anything else they ask for. Then it was said that they're going to now investigate my account and for that they'll be taking money out of my venmo account to fund it. Also saying that this could take up to six months, I mean at this point I'm already pretty frustrated. But generally, there's not a whole lot I can do. So about five months later I received an email saying that they are ready to release my funds, but they had taken 200 of it for their investigation. So out of the thousand I had 800 remaining. So then I tried transferring it to my bank to only receive an error message saying that they were unable to do so. So then I sent them a message and then they put my account back under investigation. And then they said they fixed the problem several times now but it never has been fixed I just keep receiving the same error messages. I even tried to open a new bank account to see if that was an issue, it wasn't. So now we're sitting at about eight months and then today I messaged them the only be blown off again saying that they couldn't help me that it's outta their hands. That only an account specialist can do so but I already e-mailed them about 3 1/2 weeks ago and not received an email back currently. so I asked for corporate offices number or at least to speak to a manager and I was told their manager couldn't help me, that they're not account specialist so therefore I could not speak to one. Also I was told that they don't give out their corporate office information and that I'll just have to sit and be patient for them to email me back it's going to take time to resolve this and just kept being told to be patient I got this money almost a year ago that's a lot of money to have sitting around. I have sent them everything verify that this is legit what do you guys think I should do? Do I have a case to sue? I would never recommend ever, ever, EVER, using venmo! (Worst app ever!) They just don't seem to want to help they have horrible customer service and due to their neglect and ill management and desire to actually help people. I lost my apartment, that's why I sold my tanning bed so I could pay my rent.

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