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Hello, we are at the Park Inn by Radisson in Florence south Carolina. We planned this trip because my uncle passed away and we were coming in for the funeral.We arrived on Thursday 6-24-21 at 5:30. We were in a hurry after driving 1000 miles and trying to make the viewing at 6:00. Upon check in we were told there would be a 15-20 minute wait because the rooms were not clean. I understand things happen, but check in was almost 3 hours before. We were also told the pool was not open which was a big let down as my nephew was looking forward to swimming and one of the reasons we booked this hotel. Our room was comfortable, the TV would not turn on, but they did come and it was just not plugged in. We tried to call down to tell them about the TV and the phone did not work. We called on our cell phone. At breakfast, they were out of batter to make waffles, no eggs, milk, etc. Noone was there we went to tell the front desk and she said she couldn't help. We asked for the manager and she said she was the manager. I believe her name was Lisa. I booked this hotel because it looked clean and new and it was. I am also a business owner and would like to know if there are problems.


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