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Original Comment I have a GE Cafe Refrigerator which quitd working on March 15. Fridge 2 1/2yrs old and protected with Home Depot Protect.(HDP) Service call on March 17 with parts ordered., It has now been over 3 months and stil not fixed. This is the 3rd break down in the 2 1/2 years we hav owned the machine<br /> <br /> I have jumped through HDP and Asurion hoops over and over and with no results. Talked to escalation a number of times and Ihave been told no parts available and a buyout would be forthcoming only to later find out they had a new hoop. I was promised a buyout the second time and the <br /> request had been sent to Solutions and they wanted to know if I wanted a check or e-certificate. Obviously neither check every arrived because mysteriously (after 3 months) a new door arrived and I has to have service appoihtment. Service tech came out and still no working refrigerator.<br /> I am a 74yr old senior with a $3500 non working fridge and have spent hours on the phone dealing with this issue. It is not how I envision spending my last years but I will be embarking on a social media tour to advertise my run around.

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