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The worst experience I ever had putting in a claim. I started my claim on a Monday after all my documents where sent in over and over again.<br /> Finally on a Wednesday the Docs get approved... so thats 3 days, after all of this they tell me my Zflip 5g is back ordered even thou if I go to Samsung site they would gladly sell me another. The back order they say is 3-5 days, buy can't guarantee that. So they expect me to go weeks without a phone. So I went out and bought an razr when my Flip finally arrives it will be sold and pay off Samsung direct. I WILL NEVER AGAIN BUY ANYTHING SAMSUNG


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