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Original Comment My experience with your company has been surreal and I do not wish it on my worst enemy. From day one there has been nothing but problems. So many that as a disabled veteran, you all have triggered my migraines and anxiety to a new level. Your reps hang up on us after we have waited over an hour to get through, they are rude, tell lies and don't take ownership for their calls. I've been passed from person to person like a ping pong and your supervisors do not return calls that are promised.. Really, I cant take this anymore. Yesterday, your company took $921.00 out of my account for charges that I as not liable for. That was my rent money and no I am suffering $100.00 late fee plus $10.00 a day until I pay. Review confirmation number 07876491US0 that as set up by YOUR supervisor. I was supposed to get 5 days free from an electronic coupon plus 2 additional free days but instead, you all charged me for the days causing my bank to go into the negative. I need my money put back on my account for the 7 days overcharged , plus my $29.00 nsf fee that you caused to my bank plus $100.00 that I have to pay for not paying my rent on time because you stole my money, plus the $10.00 a day that I have to pay my bank starting today and for every day that you do not have the funds returned to my account! I ILL take you to small claims court on this matter and I ILL find out ho the top person is at your office and rite a formal letter as ell as to the better business bureau for everything that I have encountered with your company. This does not make since. You are a large established company and should have your ducks better lined up. I work at a call center and would never allow my people to treat customers as you. In fact, we use you for our corporate accounts!!!!! Do you need me to come and work for you to show your people how it's done???? I need my refund no! Your supervisor needs to call me back as I as promised now! Why would you allow a 48 hour turn around time for a supervisor to respond to a call? You have that many complaints???? ref rental agreement 457231865 for additional information...ugh!!!!!!<br /> <br /> <br /> <br /> Pl

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