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My complaints are: I have requested a resolution to heater repair and the amount of charges I incurred that American Home Shield says they know nothing of. Therefore, I can't seem to get a response as to whether and how I get reimbursed. The vendor assures me that they made contact with AHS as to what they cover. I am having trouble believing anybody. No one to talk to but the person outside of U.S. who knows nothing. Awaiting call back for 5 days. "Very busy". But not to busy when it comes to collecting my money.


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