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I tried to AARP to help my 89 year old mom to try and get a better rate. Firstly, I just called AARP healthcare insurance to try and help my mom and the amount she pays every month (over $340). I was connected to someone I couldn't understand outside the US. I asked to speak with someone in the US that speaks English as their first language. It is disgusting that calls are sent to other countries. Now I am on hold. Finally got through absolutely no help. If she try's to lower her costs, she would have to reenroll in a new plan which could be tripled (the cost) since her current plan is no longer available. She was grandfathered in that plan. She started in 2007. She also pays additionally for dental which good dentists don't take in our area. Frustrated and disgusted.


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